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Never Stop Travelling
+31 (0)6 51 12 32 20
0651123220
Never Stop Travelling
+31 (0)6 51 12 32 20
0651123220
Bergamo
Starhotels Cristallo Palace
Reserve rooms
Starhotels Cristallo Palace

About the property

Near Cantoniera della Presolana. Make yourself at home in one of the 90 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature bidets and hair dryers. Conveniences include phones, as well as safes and desks.

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include babysitting (surcharge), a television in a common area, and a reception hall.

Satisfy your appetite for lunch or dinner at the hotel's restaurant, Antica Perosa, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Featured amenities include a business center, limo/town car service, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Popularity

8.1
Very good
General
4843
brand
Tripadvisor 7/10
543
brand
Booking 8.3/10
3681
brand
Expedia 8.2/10
619

Main services

TV lounge
Dry cleaning and laundry
Multilingual staff
Free Internet
Non-smoking establishment
Service Animal allowed
Hotel safe
BBQ Facilities
Pets allowed
Wheelchair-accessible
Elevator
Business centre
Meeting room
Restaurant
Accessible parking
Luggage room
Conference room
Babysitting service
Late Check-out
24-hour reception
Bar

* Some services may carry an extra charge.

Guest reviews

8.2/10 Very good
Cleanliness8.8/10
Staff and Service8.6/10
Amenities8/10
Property conditions and facilities8/10
Location7.2/10
Neighborhood7/10
Room rate8/10

4 / 10

EILEEN
Hotel was chosen because of airport transfer but unfortunately this is not true, they will order a taxi for you which costs approx €20 !! 😡
17 Apr 2025

10 / 10

Ibrahim
Friendly staff
11 Apr 2025

10 / 10

Guruprasad
Great location, good room conditions and most polite and helpful staff. Highly recommend
21 Dec 2024

10 / 10

Gabriel
Good hotel for the price
4 Aug 2024

Information about the area

Bergamo, Italy

With a stay at Starhotels Cristallo Palace in Bergamo (Malpensata), you'll be within a 15-minute drive of Leolandia and Humanitas Gavazzeni Hospital. This family-friendly hotel is 1.1 mi (1.8 km) from Centro Congressi Giovanni XXIII and 1.2 mi (1.9 km) from Monumento al Partigiano.

The city of Bergamo is the capital of the province of the same name, in the Lombardy region, about 40 km from Milan. The foothills of the Alps begin to the North of the city. By this fact the city presents a great tourist activity during the ski season and in summer also found activity tourism but not as strong with activities focused on the mountain such as climbing, abseiling...

What’s nearby

  • Humanitas Gavazzeni Hospital - 1.1 km / 0.7 mi
  • Centro Congressi Giovanni XXIII - 1.7 km / 1.1 mi
  • Monumento al Partigiano - 1.8 km / 1.1 mi
  • Via XX Settembre - 1.9 km / 1.2 mi
  • Piazza Pontida - 1.9 km / 1.2 mi
  • Largo Porta Nuova - 2 km / 1.2 mi

Getting around

  • verdello dalmine, it - 9.48 km
  • (BGY) Bergamo, Bergamo Orio Al Serio, IT - 2.38 km

About accommodation

General

  • Air conditioning
  • Safety deposit box
  • Soundproof rooms
  • Family rooms
  • Heating
  • Non-smoking throughout
  • Pets allowed
  • WiFi available in all areas
  • Non-smoking rooms
  • Lift

Safety & security

  • Fire extinguishers
  • Key access
  • 24-hour security
  • Security alarm
  • Smoke alarms

Activities

  • Fitness centre

Services

  • Room service
  • Express check-in/check-out
  • Strollers
  • Car hire
  • Ironing service
  • Meeting/banquet facilities
  • Luggage storage
  • Concierge service
  • Dry cleaning
  • Tour desk
  • Daily housekeeping
  • Pet basket
  • Pet bowls
  • Fax/photocopying
  • 24-hour front desk
  • Babysitting/child services
  • Laundry
  • Business centre

Safety features

  • First aid kit available
  • Thermometers for guests provided by property
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and key areas

Physical distancing

  • Contactless check-in/check-out
  • Physical distancing rules followed
  • Cashless payment available

Food & Drink

  • Restaurant
  • Bar
  • Breakfast in the room
  • Kid meals
  • Wine/champagne
  • Special diet menus (on request)

Cleanliness & disinfecting

  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against Coronavirus
  • Property is cleaned by professional cleaning companies

Food & drink safety

  • Delivered food is securely covered
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers

Internet

  • Internet services
  • WiFi
  • Free WiFi

Parking

  • Parking garage
  • Parking
  • Private parking
  • Accessible parking
  • Parking on site

Transport

  • Public transport tickets

Reception services

  • Invoice provided

Entertainment and family services

  • Board games/puzzles

Languages

  • English
  • Español
  • Français
  • Italiano
  • Nederlands
  • Română
  • 中文

About the rooms

The accommodation has 118 rooms:

Bedroom

  • Cots

General

  • Air conditioning
  • Interconnected room(s) available
  • Safety deposit box
  • Pants press
  • Smoke alarm

Services

  • Wake-up service

Bathroom

  • Body soap
  • Hairdryer
  • Shampoo
  • Shower cap
  • Toilet
  • Bath or shower
  • Toilet paper
  • Slippers
  • Bathrobe
  • Shower
  • Towels
  • Private bathroom
  • Bidet

Media & Technology

  • Satellite channels
  • TV
  • Telephone
  • Flat-screen TV

Food & Drink

  • Minibar

Kitchen

  • Coffee machine
  • Electric kettle

View

  • City view
*Some services may only be available in specific rooms or upon request.

Restaurants

L’ANTICA PEROSA RESTAURANT

  • Access for guests and visitors
  • Reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

  • 14,00 € per day

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

  • Free

Policies

Check-in

  • Checkin from 15:00
  • Minimum age for check-in: 18 years old

Check-out

Checkout from 10:00 to 12:00

Pets

Service animals are allowed Service animals are exempt from fees/restrictions Pets allowed

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots available subject to availability at this property.

Special check-in instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tourist tax is imposed by the city and collected at the property. The tax is 7% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 4 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional fees

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Airport shuttle fee: EUR 35 per vehicle
  • Self parking fee: EUR 14 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Other details

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Accomodation license number

016024-ALB-00006, IT016024A1FEWEEBSZ
*The information provided about this accommodation is for informational purposes and has been supplied by the provider. It may be subject to change. We recommend verifying it directly with the accommodation.