About the property
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Main services
* Some services may carry an extra charge.
Guest reviews
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Information about the area
Bergamo, ItalyWith a stay at Starhotels Cristallo Palace in Bergamo (Malpensata), you'll be within a 15-minute drive of Leolandia and Humanitas Gavazzeni Hospital. This family-friendly hotel is 1.1 mi (1.8 km) from Centro Congressi Giovanni XXIII and 1.2 mi (1.9 km) from Monumento al Partigiano.
What’s nearby
- Humanitas Gavazzeni Hospital - 1.1 km / 0.7 mi
- Centro Congressi Giovanni XXIII - 1.7 km / 1.1 mi
- Monumento al Partigiano - 1.8 km / 1.1 mi
- Via XX Settembre - 1.9 km / 1.2 mi
- Piazza Pontida - 1.9 km / 1.2 mi
- Largo Porta Nuova - 2 km / 1.2 mi
Getting around
- verdello dalmine, it - 9.48 km
- (BGY) Bergamo, Bergamo Orio Al Serio, IT - 2.38 km
About accommodation
General
- Air conditioning
- Safety deposit box
- Soundproof rooms
- Family rooms
- Heating
- Non-smoking throughout
- Pets allowed
- WiFi available in all areas
- Non-smoking rooms
- Lift
Safety & security
- Fire extinguishers
- Key access
- 24-hour security
- Security alarm
- Smoke alarms
Activities
- Fitness centre
Services
- Room service
- Express check-in/check-out
- Strollers
- Car hire
- Ironing service
- Meeting/banquet facilities
- Luggage storage
- Concierge service
- Dry cleaning
- Tour desk
- Daily housekeeping
- Pet basket
- Pet bowls
- Fax/photocopying
- 24-hour front desk
- Babysitting/child services
- Laundry
- Business centre
Safety features
- First aid kit available
- Thermometers for guests provided by property
- Face masks for guests available
- Staff follow all safety protocols as directed by local authorities
- Hand sanitizer in guest accommodation and key areas
Physical distancing
- Contactless check-in/check-out
- Physical distancing rules followed
- Cashless payment available
Food & Drink
- Restaurant
- Bar
- Breakfast in the room
- Kid meals
- Wine/champagne
- Special diet menus (on request)
Cleanliness & disinfecting
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Use of cleaning chemicals that are effective against Coronavirus
- Property is cleaned by professional cleaning companies
Food & drink safety
- Delivered food is securely covered
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
- All plates, cutlery, glasses and other tableware have been sanitized
- Breakfast takeaway containers
Internet
- Internet services
- WiFi
- Free WiFi
Parking
- Parking garage
- Parking
- Private parking
- Accessible parking
- Parking on site
Transport
- Public transport tickets
Reception services
- Invoice provided
Entertainment and family services
- Board games/puzzles
Languages
- English
- Español
- Français
- Italiano
- Nederlands
- Română
- 中文
About the rooms
The accommodation has 118 rooms:
Bedroom
- Cots
General
- Air conditioning
- Interconnected room(s) available
- Safety deposit box
- Pants press
- Smoke alarm
Services
- Wake-up service
Bathroom
- Body soap
- Hairdryer
- Shampoo
- Shower cap
- Toilet
- Bath or shower
- Toilet paper
- Slippers
- Bathrobe
- Shower
- Towels
- Private bathroom
- Bidet
Media & Technology
- Satellite channels
- TV
- Telephone
- Flat-screen TV
Food & Drink
- Minibar
Kitchen
- Coffee machine
- Electric kettle
View
- City view
Restaurants
L’ANTICA PEROSA RESTAURANT
- Access for guests and visitors
- Reservation required
About parking
The accommodation offers 1 parking option:
Parking type
PrivateLocation
On-siteReservation
No reservation neededCost
- 14,00 € per day
Internet
Coverage
Entire propertyConnection type
Wi-FiPrice
- Free
Policies
Check-in
- Checkin from 15:00
- Minimum age for check-in: 18 years old
Check-out
Checkout from 10:00 to 12:00Pets
Service animals are allowed Service animals are exempt from fees/restrictions Pets allowedChildren
Children of any age are welcome.Extra beds
Extra beds is not available at this property. Cots available subject to availability at this property.Special check-in instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tourist tax is imposed by the city and collected at the property. The tax is 7% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 4 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: EUR 5.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional fees
- Fee for buffet breakfast: approximately EUR 12 per person
- Airport shuttle fee: EUR 35 per vehicle
- Self parking fee: EUR 14 per day
- Pet fee: EUR 25 per pet, per stay
- Service animals are exempt from fees
- Rollaway bed fee: EUR 30.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Other details
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
- Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).